Thank you for your interest in pre-ordering our upcoming product line. To ensure a smooth and fair pre-order process, we have established the following policy:

  1. Timing: Pre-orders will be accepted for a limited time period only, which will be communicated in advance to our customers. Pre-orders will be fulfilled on a first-come, first-served basis.

  2. Payment: Payment will be required to secure your pre-order. 

  3. Cancellation and Refunds: Customers may cancel their pre-order at any time up until the product is shipped or the service is provided. A full refund will be provided if the cancellation is made within 14 days of placing the pre-order. After 14 days, a cancellation fee of 30% will be charged.

  4. Availability: The number of units available for pre-order will be limited, and we may impose a limit on the number of pre-orders an individual customer can place.

  5. Bonuses or incentives: Customers who pre-order will receive a special bonus, such as a limited edition discount on future product drops.

  6. Delivery or shipping: The expected delivery date or window for the product/service will be communicated to our customers. We will do our best to meet this timeline, but unforeseen delays may occur.

  7. Communication: We will keep our customers informed about the status of their pre-order, including any changes to the expected delivery date or shipping schedule.

By placing a pre-order with us, you acknowledge and agree to the terms of this pre-order policy. We reserve the right to modify this policy at any time, but any changes will be communicated to our customers in advance. Thank you for your support, and we look forward to providing you with an exceptional product/service!